KARS Training Information

Demand Training

Training covers the process for completing the business risk assessment to determine reportability and submitting the Demand (formerly known as high-level project plan) for CITO approval. This approval authorizes the agency to move into procurement.

• Demand Overview
• Demand Training PowerPoint Slides
• Demand Training Recording
• Demand Quick Reference Guides
  • Initiating a Proposed IT Demand
  • Demand - General Information
  • Demand - Submitted State
  • Adding Stakeholders
    • Adding a New Stakeholder from Demand Intake Form on Portal
    • Adding a New Stakeholder from Main Demand Form in Platform View
  • Creating a Cost Plan
  • Benefit Plans - Monetary & Nonmonetary
  • Demand - Screening State
  • Demand - Qualified State

Project Training

Training covers the process to submit a project (formerly known as detailed project plan) for CITO approval. This approval authorizes the agency to begin execution.

• Project Overview
• Project Training PowerPoint Slides
• Project Training Recording
• Project Quick Reference Guides
  • Creating a Cost Plan
  • Benefit Plans - Monetary & Nonmonetary

Quarterly Report Training

• How to Enter and Submit a Project Quarterly Report

Reporting and Dashboard Training

• Reporting and Dashboard Training PowerPoint Slides
• Reporting and Dashboard Training Recording

Non-Reportable End User Training

Training for agencies planning to use ServiceNow as their project management tool for all projects.

 

• Non-Reportable End User Training PowerPoint Slides
• Non-Reportable End User Training Recording